Shipping policy

United States shipping

We offer free tracked UPS shipping to the 48 contiguous United States and Washington, DC. Alaska, Hawaii and US territories are not included in this service.

Delivery times

Orders are prepared within 1–2 business days. Transit takes an estimated 5–7 business days, for a total estimated delivery time of 6–9 business days after order confirmation. Business days exclude weekends and public holidays. During busy periods, delivery can take up to 15 business days.

You will receive an order confirmation email followed by a shipping confirmation with tracking details.

Shipping charges and import duties

Standard tracked UPS shipping is free, with no minimum order amount. Import duties are covered by Pandrum and are not collected from you on delivery. Any applicable sales tax is shown at checkout.

For delivery questions, email contact@pandrum.fr.